Blade Wallet App
Support Update

Important information about the upcoming changes to Blade Wallet App support.


Important Notice: Blade Wallet App Support Ending July 1st, 2025*

Continued Functionality

Your Blade Wallet app will continue functioning after July 1st, but we're discontinuing all support, updates, and availability in app stores.

Non-custodial Control

As a non-custodial wallet, you maintain full control
of your assets at all times.

B2B Wallet Services Continues

*Note: This update applies only to the Blade Wallet B2C application. Our regulated, enterprise-grade B2B Blade Wallet Services infrastructure remains fully operational. The decision reflects our strategic focus on expanding our white-label B2B wallet platform and launching a private, permissioned infrastructure (in addition to our current Hedera-based services) to support regulated markets in the GCC and other regions.

What This Means For You

Existing App Access

Your installed app will continue functioning after July 1st

No New Downloads

App removed from all stores on July 1st, 2025

No Updates

No security patches or improvements after July 1st

No Support

Customer support services end completely on July 1st

Understanding Your Options

Your Control

As a non-custodial wallet provider, Blade Labs does not control or manage your assets. You have complete control over your digital assets and may choose to:

Continue Using Blade Wallet

The app will function for existing users, but with no updates or support

Transfer to Another Wallet

You may decide to move assets to a different Hedera-compatible wallet

If You Choose to Transfer Assets

1

Select an Alternative Wallet

Research and choose a Hedera-compatible wallet that meets your needs

2

Secure Your Seed Phrase

Ensure your seed phrase and private keys are safely stored

3

Complete the Transfer

Follow the process to move your assets to the new wallet

4

Verify Receipt

Confirm your assets have successfully transferred to the new wallet

Norte: If you decide to transfer your assets, you are solely responsible for all aspects of the transfer process.

Final Notice Timeline

Now

Current Status

Limited support available via email

June 30

Support Ends

Last day to contact support

July 1

Sunset Date

All support ends, app removed from stores

After July 1st: App continues functioning but without updates or support

Contact support@bladewallet.io with questions before June 30th, 2025.

Important Security Reminders

Protect Your Seed Phrase

Never share your seed phrase or private keys with anyone

Beware of Impersonation

Blade Labs will never contact you requesting your seed phrase

Stay Vigilant

Be vigilant about potential phishing attempts during this transition period

No Recovery Available

We cannot recover lost seed phrases or assist with recovery after June 30th

Frequently Asked Questions

Is Blade Wallet shutting down completely?

The app will continue functioning for existing users after July 1st, but without updates, support, or new download availability.

Will I lose access to my assets after July 1st?

No. As a non-custodial wallet, your assets remain under your control. The app will continue functioning, but without support or updates.

Does Blade Labs recommend specific alternative wallets?

We do not endorse or recommend specific wallet solutions. Any decision to transfer assets to another wallet is entirely at your discretion and responsibility.

Can Blade Labs assist with transferring my assets?

No. As a non-custodial wallet provider, we cannot facilitate asset transfers. You maintain sole responsibility for managing your digital assets.

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