Blade Wallet App
Support Update
Support Update
Important information about the upcoming changes to Blade Wallet App support.
Important Notice: Blade Wallet App Support Ending July 1st, 2025*
Continued Functionality
Your Blade Wallet app will continue functioning after July 1st, but we're discontinuing all support, updates, and availability in app stores.
Non-custodial Control
As a non-custodial wallet, you maintain full control
of your assets at all times.
of your assets at all times.
B2B Wallet Services Continues
*Note: This update applies only to the Blade Wallet B2C application. Our regulated, enterprise-grade B2B Blade Wallet Services infrastructure remains fully operational. The decision reflects our strategic focus on expanding our white-label B2B wallet platform and launching a private, permissioned infrastructure (in addition to our current Hedera-based services) to support regulated markets in the GCC and other regions.
What This Means For You
Existing App Access
Your installed app will continue functioning after July 1st
No New Downloads
App removed from all stores on July 1st, 2025
No Updates
No security patches or improvements after July 1st
No Support
Customer support services end completely on July 1st
Understanding Your Options
Your Control
As a non-custodial wallet provider, Blade Labs does not control or manage your assets. You have complete control over your digital assets and may choose to:
Continue Using Blade Wallet
The app will function for existing users, but with no updates or support
Transfer to Another Wallet
You may decide to move assets to a different Hedera-compatible wallet
If You Choose to Transfer Assets
1
Select an Alternative Wallet
Research and choose a Hedera-compatible wallet that meets your needs
2
Secure Your Seed Phrase
Ensure your seed phrase and private keys are safely stored
3
Complete the Transfer
Follow the process to move your assets to the new wallet
4
Verify Receipt
Confirm your assets have successfully transferred to the new wallet
Norte: If you decide to transfer your assets, you are solely responsible for all aspects of the transfer process.
Final Notice Timeline
Now
Current Status
Limited support available via email
June 30
Support Ends
Last day to contact support
July 1
Sunset Date
All support ends, app removed from stores
After July 1st: App continues functioning but without updates or support
Contact support@bladewallet.io with questions before June 30th, 2025.
Important Security Reminders
Protect Your Seed Phrase
Never share your seed phrase or private keys with anyone
Beware of Impersonation
Blade Labs will never contact you requesting your seed phrase
Stay Vigilant
Be vigilant about potential phishing attempts during this transition period
No Recovery Available
We cannot recover lost seed phrases or assist with recovery after June 30th
Frequently Asked Questions
Is Blade Wallet shutting down completely?
The app will continue functioning for existing users after July 1st, but without updates, support, or new download availability.
Will I lose access to my assets after July 1st?
No. As a non-custodial wallet, your assets remain under your control. The app will continue functioning, but without support or updates.
Does Blade Labs recommend specific alternative wallets?
We do not endorse or recommend specific wallet solutions. Any decision to transfer assets to another wallet is entirely at your discretion and responsibility.
Can Blade Labs assist with transferring my assets?
No. As a non-custodial wallet provider, we cannot facilitate asset transfers. You maintain sole responsibility for managing your digital assets.